11 ways to make your sales team more productive

As a sales rep (or manager), you prioritize sales productivity. It's a key factor in the success and overall health of a business. If you want to improve your sales rep's numbers, you need to provide them with the tools to accomplish the task. That includes both physical tools (an efficient CRM software, solid lead lists, brochures and other marketing materials) and mental ones (sales training, coaching, and general and constant guidance).

What is sales prospecting and what are the best ways to find the right customer?

For small businesses that are only beginning their journey towards growth and scaling, finding customers is a real trick. In the beginning, there are only “potential customers” who may even not know about your existence. Your task is to detect them, approach, and convert into buying customers.

10 ways to find new customers and sales leads

Having an unlimited budget for your marketing efforts would be all wonderful but if you’re like most companies, then you’re more likely to find new customers and increase sales by using other great creative ideas rather than by creating online and offline campaigns. No matter if you’re a sales agent or a marketing specialist, generating leads is going to represent a base for your activity, ranging from anywhere to cold calling to search engine optimization. So where do you start if you are looking for more customers and what are the tools that help you find them? We’ll discuss this in today’s article.

What sales call mistakes are keeping leads from buying?

Getting hung up on occasionally is one of the downsides of working in the sales business. Even the best salespeople might face rejection when making a cold call. Still, that’s nothing to obsess or get discouraged over. You just need to figure out which one of the following sales calls mistakes you’re making and act upon them.

7 ways to offer the best customer experience by using CRM software

CRM software enables you to get a 360-degree view of your customer, which you can then use to create highly customized offers based on their interests, purchase history and more. After detailing how this type of software can improve your customer service and support departments, let’s take a look at how you can use CRM software to improve the whole customer experience.

Highlights from CeBIT 2018 through the eyes of Nexus Electronics

2018’s CeBIT was spectacular. After some recent hateful comments have come about in recent years, the organizers took it to a whole new level and offered an outstanding venue and also plenty of space for concerts, events and presentations - for example for the surfing wave of Intel, for robots and autonomous vehicles or for the Ferris wheel of SAP. And just as Nexus does every year, we decided to join in on the fun and become part of the Romanian delegation.

How to make your customer service & support departments better

2018’s CeBIT was spectacular. After some recent hateful comments have come about in recent years, the organizers took it to a whole new level and offered an outstanding venue and also plenty of space for concerts, events and presentations - for example for the surfing wave of Intel, for robots and autonomous vehicles or for the Ferris wheel of SAP. And just as Nexus does every year, we decided to join in on the fun and become part of the Romanian delegation.

7 ways a CRM software can help your customer service and support teams

Customer service and support is, without any doubt, the essential component of any company that wants a healthy and high standard client relationship. These agents’ actions make the difference in defining the overall customer experience. By taking customer service seriously you can transform and develop your relationship with current customers, as well as nourish the one with new ones. An efficient CRM software is going to sustain those efforts and take your customer service and support department to the next level.